Frequently Asked Questions
Everything you need to know about your KUNA shopping experience.
What materials are used in KUNA garments?
We pride ourselves on using premium, sustainable fabrics including organic cotton, ethically sourced wool, and high-grade recycled blends to ensure both comfort and longevity.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you offer international shipping?
Yes, KUNA ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.